Office Telephone Systems for Small Businesses

Here at ITS Telecom we offer office telephone systems and solutions for a number of businesses in and around London.

If you’re looking for a telephone system to suit your office or company’s needs, then you have come to the right place. Let’s take a look at our options and how we can help you going forward…

Office Telephones for Small Businesses

When building your perfect communications system, you will most likely require multi-line phones and VoIP technology as well as a number of other features to make using the phone system as effortless as possible.

A well installed and succinct system can not only improve communications throughout an office, it can also increase productivity and efficiency. Installing the right phone system for a small business could go as far as helping them grow into a medium sided company and so on.

Office Telephone System Providers

As providers of office based telephone systems, we always work with our customers to achieve the best plan for you. We work with you and within your limitations to make sure you are happy. Whether this be the number of users, the speed or the budgets you have available.

Which Office Phone System Should You Choose?

The answer to this question depend on what you need.

Before you can decide this, there are a number of helpful questions you could answer to help you determine your requirements;

  1. How many phone lines do you need?
  2. How many extensions do you require?
  3. What features would you like on your system?
  4. How many line provider sockets are required?
  5. Do you need your telephone system to be able to grow alongside your business i.e. be able to add features and users at will?

We recommend discussing these questions with your office to help narrow down the options.

Communication is key in any office, but if you’re part of an office with a growth plan, you will need a system that can grow with you, with added users that don’t affect the overall performance. The needs of a start up office will differ hugely to those of an office that has been operating for a number of years.

We can help you with determining the best system for you. Our advisors can help you narrow down your options based on your requirements and future plans. Once we have answered the questions above, we can move onto the details of the best way forward. Some other questions that could help you are;

  • Do you need a call forwarding option that incorporates mobile phones?
  • Is a call redirect required? (For staff that work from home or out of office)
  • Are you interested in having a data network installed that uses wireless technology?
  • Is there a need to be able to integrate your phone system with your IT appliances?
  • Will you require Computer Telephony Integration? (Being able to identify customers details or call from a computer)

Not all businesses will require these extras, but depending on the industry or the companies your business operates with, you could find these additions essential. When you have the answer to the questions above, you will be able to begin looking for a suitable system for your specific requirements.

Choosing the Right Phone System for Your Office

In order to choose the right phone system for your office, you will need to establish your business’s needs and musts. This will then allow you to move forward with technology with the most suitable phone system for your business.

Advancements in technology and telephone systems means that businesses are able to move away from traditional phone systems. This is a great solution for businesses, as it enables businesses to communicate better, improve their quality of communication, and lower the cost of their phone systems. Your phone system can also experience extra benefits with these advancements to office telephones, such as call recording, on hold music, or marketing answering messages.

Find the perfect match with your office telephones by choosing to mix and match the options available to you. Different configurations of phone systems for offices have different advantages and disadvantages. For small business phone systems, you could choose a traditional phone system with a low-end phone or PBX combination.

Your second option would be to have a traditional or digital line for each employee and using consumer level office telephones. Here at ITS Telecom, we provide business line rental & calls offers to our clients. Giving you various options when choosing the right phone system for your office.

Traditional systems (PBX)

If you’re thinking of purchasing a traditional phone system for your office, you will need to consider the idea of buying a phone for each employee. For small business phone systems, it can be beneficial to use the same setup that you could utilise at home. This is something that ITS Telecom would be happy to help with.

Private Branch Exchange – a system used when your office telephones have lots of extensions. A PBX will allow you to co-ordinate all your incoming and outgoing calls, helping you to manage transfers and voicemails on your extensions. Once upon a time, a PBX used to be a wall-mounted box that each phone line would be plugged into, but now it can be virtual, offering a fully functioning hardware system.

VoIP for Small Business

In short, a VoIP system works by transmitting the phone call audio via the Internet. If you’re looking for a solution to your small business phone systems, VoIP could be an option. However, it’s important to understand that not all users can connect to the same connection, as it can garble the phone lines or even cut them off all together. If a VoIP system is for you, then you will need to determine how many people you expect to be using the system at the same time, as this will determine the number of lines you will need.

Voice Over Internet Protocol – a system that enables you to make voice calls using a broadband internet connection in appose to a regular phone line. You can then make phone calls over the Internet using a computer rather than connecting to a telephone line.

Small Business Phone System Costs

The cost of your small business phone system can differ due to the options available. Depending on how many phone line systems, speed, and handsets you require, the total price is subject to requirements. ITS Telecom will be happy to provide an efficient quotation to meet your individual phone system and business needs.

We want to tailor our quotes to suit your needs and office requirements. This will allow us to provide an accurate, and bespoke quote for anyone in search of a small business phone system. To discover the cost of your phone system, simply contact ITS Telecom today for a free quote.

The Perfect Office Phone System

Searching for the right phone system for an office environment is vital. From keeping costs down to effectiveness, you can’t afford to make mistakes. Hence why ITS Telecom are here to take care of your office telephone systems. We want to keep your office as productive and efficient as possible, and help you avoid this common everyday challenge. For more information on our office phone systems please contact our team today to find out how we can help save you money, time, and space.

Contact ITS Telecom for Your Quote

ITS Telecom are proud to offer the best office phone systems for small businesses. No matter if you’re looking for a traditional, or VoIP system, our team will work closely with you to cater to your needs. Simply contact ITS Telecom for your free quote on your office telephones or office phone systems, and we’ll do our best to help in any way possible.

Get in touch with ITS Telecom today for FREE by calling: 0800 008 7009 or email: to learn more about the office phone systems we provide.